Privacy Policy

1. Introduction

Welcome to Artemora. We operate the website www.artermora.in (hereinafter referred to as the “Service”). Our Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Definitions

  • Personal Data: Data about a living individual who can be identified from that data (such as name, email, or phone number).
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
  • Cookies: Small files stored on your device (computer or mobile device).

3. Information Collection and Use

We collect several types of information to provide and improve our Service to you:

  • Personal Identifiable Information: While using our Service, we may ask you to provide us with certain information including, but not limited to: Email address, First and Last name, Phone number, and Address/Postal code.
  • Usage and Tracking Data: We may collect information on how the Service is accessed, including IP addresses, browser types, and diagnostic data. We use cookies to track activity and hold certain information to enhance your experience.

4. Use of Data

Artemora uses the collected data for various purposes:

  • To process and deliver your orders efficiently.
  • To provide customer support and notify you about changes to our Service.
  • To gather analysis or valuable information so that we can improve our product offerings.
  • To provide you with news, special offers, and general information about other goods or services which we offer, unless you have opted out.

5. Data Retention and Security

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Order information is typically maintained for a period required to comply with Indian tax and accounting laws.

While we strive to use commercially acceptable means to protect your Personal Data, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Disclosure and Transfer of Data

We do not sell or rent your personal information to third parties. We may disclose your data to:

  • Service Providers: Third-party companies (like payment processors and shipping partners) that facilitate our Service.
  • Business Transactions: If Artemora is involved in a merger or asset sale, your Personal Data may be transferred.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

7. Your Rights Under Indian Law

In accordance with the Digital Personal Data Protection Act and other applicable Indian laws, you have the following rights:

  • Right to Access: Request a copy of the personal information we hold.
  • Right to Correction: Request that we update or correct inaccurate information.
  • Right to Erasure: Request the deletion of your data, subject to legal retention obligations.
  • Right to Withdraw Consent: You may opt-out of marketing communications at any time.

8. Targeted Advertising and Remarketing

We may use cookies and pixels from platforms like Meta (Facebook/Instagram) and Google to show you relevant advertisements based on your browsing behavior on our site. You can opt-out of targeted advertising through your browser settings or via the platform’s specific ad settings.

9. Children’s Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us on the email address provided below:

Email: info@artemora.in